We ensure your order is delivered to you promptly, safely and at low cost.
Dispatch times
- We can usually send plain items on a two days delivery, but on some brands this can increase up to 5 working days.
Delivery tracking
We use FedEx, Hermes, DPD and APC couriers who provide you with full tracking once your order is dispatched. On the morning of the date of delivery you also receive an email, which gives you a one-hour window for your delivery time.
Courier can also make alternative arrangements with you, such as changing the delivery date or leaving instructions to deliver with a neighbour.
UK delivery prices
- £6.95 charge if under
This excludes the Scottish Highlands, Northern Ireland and Channel Islands/Isle Of Man. The total delivery charge for these areas is £25, and delivery may take longer.
- If you have a query about your order please call our customer service team on 01279 653 816 or email [email protected]
- Lines are open from 9am to 5pm Monday to Friday.